FAQs

We manage vacation rentals, academic rentals, winter rentals, year-round leases, and off-season short-term stays throughout South County.

Yes. Properties may be marketed across multiple booking platforms including Airbnb and VRBO in addition to our website.

Rental rates are based on market conditions, seasonality, location, property features, and comparable rental performance within the area.

Owner disbursements are processed electronically and accompanied by reporting through the owner portal.

Yes. We coordinate maintenance requests and communicate with local vendors as needed on behalf of owners. We can also coordinate payment through any rent proceeds we have available. 

Owners have access to an online portal with reservation details, financial statements, and income reporting.

Owner involvement varies based on personal preference. Some owners prefer a more hands-on approach while others rely on us for day-to-day management.

Yes. Applicable state occupancy taxes are collected and remitted to the state through our reservation system for qualifying rentals.

Management structures vary depending on the property type and rental goals. Please contact our office to discuss management options in more detail.

Yes. We are happy to provide recommendations regarding furnishing, setup, and presentation based on rental type and target audience. We work with multiple partners for staging and furnishing that we are happy to refer to you. It's one of the aspects of our job we love the most!

Yes. Rental properties in Rhode Island may be subject to state and local requirements including rental registrations, occupancy taxes, and town-specific regulations that vary by property type and rental use. Our team stays current on these requirements and is happy to help advise owners on the regulations that may apply to their property.

For the vast majority of our vacation rentals, check-in is 3:00PM and check-out is 10:00AM. We kindly ask that you do not arrive or park at the property before 3:00PM so our team can complete final preparations.

Some properties allow dogs while others do not. Pet policies are listed on each property page and must be approved prior to booking when applicable.

Yes. Vacation rentals include freshly prepared linens for each stay. Sheets, pillow cases, duvet covers, bath towels, bath mats, and kitchen towels are provided fresh for each rental as part of our linen service. Some houses provide beach towels and other house linens, as noted.  

Most vacation rentals utilize keyless entry systems, allowing guests to access the property using a door code provided prior to arrival. 

Our team is local and available to assist with maintenance concerns or property-related issues during your stay. We work to respond quickly and coordinate solutions as efficiently as possible. Please call our office with any concerns at 401.515.7700 or fill out a maintenance request.

Beach passes vary by property and are noted within individual listings when included.

To hold a reservation, we require a signed agreement and initial 50% deposit. A final payment will be due 30 days prior to arrival. For any bookings with the arrival date within 30 days of booking, the entire payment is due upon booking.

Cancellation terms vary by property and booking platform. Please review the lease agreement carefully prior to booking. For bookings direct through our website, we will refund the rental costs if we are able to re-rent the property for the booking period, less a 15% fee. We offer travel insurance to mitigate these risks for clients who prefer more flexibility.

Yes. Many of our properties are available through Airbnb and VRBO in addition to direct booking through our website. However, rental costs are significantly cheaper by booking direct through the Sunrise Properties website.

Most academic leases start from Labor Day and extend through URI graduation, though exact dates may vary slightly by property.

Yes, our academic rentals are furnished and prepared for student living during the school year.

Utility arrangements vary by property and will be outlined within the lease agreement.

Yes. Cosigners/guarantors are required for all student leases.

Monthly rent payments are processed by semester. No need to send checks or drop off cash.

Typically, the first month’s rent, security deposit, cleaning fee, trash fees, and the remainder of the first semester's payment are due prior to move-in.

Yes. Most groups choose to split the rent evenly among the renters, but some choose to split the total rent by varying amounts to account for larger bedrooms or en suite baths. Please let us know how you would like payments to be divided.

Please call our office with any concerns at 401.515.7700 or fill out a maintenance request on our website. Our team coordinates repairs and communicates updates throughout the process. 

Students are encouraged to begin their housing search as early as September for the following year, as many academic rentals are secured well in advance.

Lease terms vary depending on the property and owner preferences. We offer year-round leases, winter rentals, and other rental periods on a case-by-case basis.

Utility inclusion varies by property and lease structure.

Applicants are typically required to complete an application and provide supporting documentation as requested by the property owner or management team. We run credit and background checks for all applicants. 

Rent payments are processed electronically through ACH on the first of each month.

Pet policies vary by property and owner preference.

Please call our office with any concerns at 401.515.7700 or fill out a maintenance request on our website. Our team coordinates repairs and communicates updates throughout the process. 

Yes. Our team can help buyers evaluate properties based on rental potential, location, seasonality, and long-term investment goals.

We are happy to provide rental history when available along with projected rental estimates based on current market conditions.

Performance varies depending on property type, proximity to beaches and URI, parking, amenities, and seasonality. We are happy to discuss specific areas and property goals in more detail.

Short-term rental regulations vary by town and continue to evolve. We stay current on local requirements and can help guide buyers through applicable regulations.

Yes. We regularly assist buyers who plan to use their property as a rental investment after closing.

Market conditions fluctuate throughout the year, but South County remains a highly desirable area for both seasonal and year-round housing. We are happy to provide market statistics and MLS property alerts if you are interested in watching the market.

Yes. We can provide recommendations regarding property setup, furnishing, amenities, and improvements that may positively impact rental performance.

Rhode Island recently introduced a tax, sometimes referred to as the "Taylor Swift Tax," that may apply to residential properties assessed above $1 million that are not owner-occupied primary residences. Some rental properties may qualify for exemptions based on the number of days rented annually. Property owners may be required to submit documentation each year to confirm eligibility or exemption status. We recommend reviewing the latest guidance from the Rhode Island Division of Taxation or contacting their office directly with specific questions. More information can be found on on our blog post and on the Division of Taxation's website.